DESIGN HOME
Frequently Asked Questions
12. Clean Up Truck
What is The Clean Up Truck Challenge?
The Clean Up Truck is an event to help remove unwanted items from your inventory. This feature is available to all players who are level 16 and above.
The Clean Up Truck appears as a One Time event in your Live Challenge feed for a limited period of time.
On entry, you can select a limited number of items from your inventory you'd like to get rid of.
After completing the Challenge, the selected inventory items are removed from your inventory and you receive the Design Value of the items added to your overall Design Value.
How do I access The Clean Up Truck Challenge?
All players who are level 16 and above have access to the Clean Up Truck for the duration of the event, or until the Truck is filled and sent on its way.
We do not know the exact schedule of when the Clean up Truck Events are released. Please be on the lookout for more Clean Up Truck Events!
Where do I find The Clean Up Truck Challenge?
Look for the Truck Icon in the Live Challenge feed for the Clean Up Truck event.
Why is the Cleanup Truck appearing as Design Value instead of Cash Value?
The Clean Up Truck’s Design Value is set to the Cash or Diamond Value of the item(s) you picked from your inventory.
How many items do I get to remove from The Clean Up Truck Challenge?
The Clean Up Truck can hold up to 15 unwanted furniture and décor items. We may add more furniture slots in the future; please be on the lookout!
Why can't I access the Clean Up Truck challenge?
The Clean Up Truck is available once you reach level 16.
We do not know the exact schedule of when the Clean up Truck Events are released. Please be on the lookout for more Clean Up Truck Events!
Will there be voting in The Clean Up Truck Challenge?
There is no voting or score given for The Clean Up Truck Challenge.
How do I add the items into The Clean Up Truck Challenge?
Choose up to 15 furniture and decor items you'd like removed from your inventory. When you select FINISH, those items are removed from your inventory, and you will receive Design Value that is equivalent to Cash or Diamond value of the item.
Please Note: The Clean Up Truck event remains open until you submit the Challenge or the event expires. Any items that were not submitted but placed in the Clean Up Truck are returned to your Design Home inventory.
How much Design Value do I earn per item?
For each item you place in the Clean Up Truck, you receive the Cash or Diamond Value added to your total Design Value.
For example, if you placed a sofa that costs 3000 cash in the Clean Up Truck, once the Challenge is submitted, 3000 is added to your total Design Value. Increasing your Design Value helps you reach the next level faster.
This is the perfect opportunity to clean up your inventory while increasing your Design Value!
When will the next Clean up Truck event be released?
We do not have an exact schedule for when the next Clean Up Truck will be released.
We recommend that you check out the Live Challenges feed regularly, so you don’t miss out!
When I add an item to the Clean Up Truck, will I still have uses of my items left?
When an item is selected for the Clean Up Truck Challenge, it will take all the uses you currently have of the item and be removed from your Inventory. Please note that once you submit the Challenge, you will no longer be able to switch the items you would like to exchange.
I didn't receive my Cash or Diamonds after I added my items to the Clean Up Truck?
The Clean Up Truck does not award Cash but it DOES award Design Value to help reach your next Design Home level!
The Clean Up Truck’s value is set to the Cash or Diamond value; that becomes the overall Design Value that you earn for those items.
Why am I not seeing the Clean Up Truck on my Live Challenges page?
The Clean Up Truck will appear on the Live Challenges page. It is a random event and only available for a limited time.
You will have to be level 16 or above to see the event.
Why aren’t my Clean Up Truck items being multiplied by the overall uses of my items?
The Design Value you earn from the Clean Up Truck is set to the Cash or Diamond value of the items you submit. When you place an item in the Clean Up Truck, it will take all of the uses you currently have of the item.
Please note that the Design Value you earn will not be multiplied by the number of uses. If you have an item that cost 3000 diamonds, and you have 5 uses of that item, you will only receive 3000 Design Value for that item.
This will occur with all of the items that you submit in the Clean Up Truck.
Can I re-open the Clean Up Truck event to add more items after I have submitted the Clean Up Truck?
Once the Clean Up Truck Challenge is submitted, it is not possible to reopen or edit the event.