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Frequently Asked Questions

15. Inventory

Can I sell inventory items for in-game Cash or Diamonds?

At this moment it is not currently possible to return or sell Items.

If I do not submit a design for a Challenge, will the Items be returned to my Inventory?

If you decide not to submit your Design for a Challenge, the Items you placed in the Challenge will return to your Inventory. If you purchased an Item while designing the Challenge, the currency will be deducted from your overall balance, and the Item will go into your Inventory.

Why am I asked to purchase an owned item?

When you purchase or win Items in Design Home, you have the ability to use the same Item five times in various Designs.

Please Note: After using an Item five times, you will have to re-purchase the Item again.

What does "Buy In-Game" mean?

“Buy In-Game” appears beneath Items that you can purchase in the store. Once you tap “Buy In-Game” the Item will appear in your Inventory to use in Design Challenges.

How do I increase my Inventory?

Purchase more Inventory (furniture and other decor items) by visiting the store. Tap the Shopping Cart at the bottom of your screen or browse items while designing your room.

What are Limited Items?

The Limited Items that are available for purchase in Design Home will appear for a short time in-game.

For Example, the seasonal Wall Art and other Items sold for Valentines Day may no longer be available for purchase in July.

If you did purchase these Limited Items in Design Home, you can use these Items after the purchase period is over in the Premium Store. The number of uses that you have left will depend on how many times the Limited Item was purchased, when it was initially on sale.

Stock up on your favorite Limited Items while they are available. Remember to stay on the lookout for announcements about new Limited Items in the future!

How do I view my Inventory?

You can view your owned Items by tapping on the Person/Face icon in the lower right-hand corner in Design Home. Then tap on the Inventory tab, and scroll down to see all of the Inventory items you own.

Also, when designing Live Challenges in Design Home, you can use any item that you own.

To find your owned items, click on the bubbles or requirements in the Challenge. Then, you will be sent to the Owned Section, and you will see the items in your Inventory.

Can I purchase these items in the real world?

Yes! We partner with real companies so the items that you see in the game can be purchased in the real world!

To learn more about the brands that we work with and the real world items that you can purchase, simply tap on the Shopping Cart Icon in the bottom right hand corner, tap on any item, and then tap on "Brand" or "Website".

Why am I unable to use some of my owned Items when designing in a Challenge?

Some Challenges may require a specific sized Item.

For example: If you have a bed in your inventory that does not fit the sizing requirements, it may not appear as an option when designing a bedroom. Sometimes, the item will appear greyed out.

Why are some of my owned Dining Tables not appearing in my Challenges?

Some of our dining tables are categorized using different seating arrangements. Some tables will have 4 seats or 6 seats or even 8 seats.

This means that not all of your dining tables will appear for use even if there is a dining table requirement.

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