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Frequently Asked Questions
29. Seasons
What is the Season Event?
Seasons are exciting new events that each last for about three months! Each one introduces a fresh theme, beautiful new challenges, and incredible rewards. You can score Season Points by submitting Season Challenges, collect profile badges and special rewards along the way!
How do I become eligible for the Season Event?
Once you reach level 6, you'll immediately unlock the Season event and can start participating!
How do I access the Season event?
Seasons unlock upon reaching level 11 in-game. To access the Season Page, tap on the trophy just below the Design Pass button on the Challenge Feed, or via the Seasons Event button in the 'New & Noteworthy' section.
Where can I check my Season Challenges, Points, Rewards and Rank?
To check your current status and details for each Season Event, just tap on the Season Event in the 'New & Noteworthy' section, or by tapping on the trophy button below the Design Pass button on the Challenge feed.
How do I accumulate Season Points?
Season Points are earned by entering Season Challenges. Each point is equal to a star earned in your score for the Season Challenges you've entered over the course of the current Season. At the end of each Season, you collect your rewards and the Season Point total then resets for the next Season.
How do I know which Challenges would qualify for the Season Event?
Challenges that qualify for the current Season Event have a 'SEASON' tag visible on the Challenge in the Challenge feed.
What is the Season Tier system and how do I advance to the next tier?
Season Tiers are based on Season Points earned by entering Season Challenges. The more Season Challenges you enter, and the higher the score you earn on each, the more points you receive and the higher your tier will be.
Please note that it takes a bit of time to calculate and update your ranking to reflect recently scored Season Challenges. Rest assured that the final results will properly reflect all entered Challenges, though!
What is the difference between percentage and number rank?
During a Season, there are numerous ways to show off your skill and ranking. If you're at the very top of the rankings (Ranks 1-100), you'll be able to see your exact position. For players who don't quite have high enough Season Point totals to qualify for the top of the leaderboard, you can still see where you are in terms of the top 5%, 10%, 20% or 50% of players. So keep designing and enjoy the Season!
How do I claim my Season Rewards and how much time do I have?
As soon as the results for the last Season Challenge are available, if you qualify for a reward, the Season Event should display a 'CLAIM' banner with the number of days remaining to claim your reward. To actually claim the reward, just open the Season Page, select the REWARDS tab, and tap 'CLAIM' to collect your reward!
How long is a Season and when does it end?
Each Season lasts roughly three months, but you can also check the countdown timer displayed on the Season Event button in the 'New & Noteworthy' section, or at the top of the Season Page.
Why is there a color ring around the profile picture in Voting and an icon below it?
The icon below the profile picture indicates the player's current Season Tier, which is color-coded to the outline around their profile picture
Where can I learn more about how the Season works?
In addition to these FAQ answers, you can access an information icon located in the right corner of the Season Page. Tapping on this icon will provide more details about how Seasons work.
If you still have questions, please reach out to our Customer Experience team via the in-game messaging function for answers!