NHL 20
for Xbox One
Text Manual
EA SPORTS™ NHL® 20 XBOX TEXT MANUAL
Contents:
GETTING ONTO THE ICE
Get ready to experience the energy of real-world NHL hockey in NHL® 20! The first time you launch the game, you’ll have four gameplay styles to choose from:
I am new to this game.
Learn the ropes on Rookie difficulty with simplified Hybrid controls, Control Hints, and On-Ice visualizations tailored for new users.
I have not played recently
This setting defaults to Skill Stick controls while also raising the game difficulty to Semi-Pro.
I am experienced.
Show off your Skill Stick expertise on Pro difficulty.
I am an expert.
Expect All-Star difficulty to give you a serious challenge. This option is great for seasoned players who want a realistic hockey experience.
NOTE: You can adjust gameplay settings at any time from the main menu—just go to SETTINGS. There, each control, difficulty, game styles, and hint option can be tweaked to suit your needs.
Once you’ve made your choice, the game presents five options: Training Camp, What’s New, Stanley Cup Game, Free Skate, and Main Menu. Upon choosing Main Menu, you’ll be asked to pick your favorite team.
COMPLETE CONTROLS
HYBRID
This is one of the simplest control schemes, using simple button presses to command the action on the ice. In Hybrid, the right stick has the same functionality Skill Stick control scheme. It’s great for beginners.
OFFENSE
Skating/Shot & Pass Aim: left stick
Pass: A button
Slap shot: B button
Wrist shot: X button
Cancel shot: LB button (hold)
Backhand toe drag: right stick press down + right stick down
Backhand toe drag flip: right stick press down + right stick down+ RB button
Between the legs shot: LB button + right stick press down + right stick up
Between the legs pass: L1 button + right stick press down + A button
One-handed tuck: LB button + RB button
Saucer pass: RB button (hold for more strength)
Between the legs saucer pass: LB button + right stick button press down + RB button
One-touch dekes: LB button
LH one-handed deke-backhand: LB button + right stick diagonal up right, up, diagonal up left
RH one-handed deke-backhand: LB button + right stick diagonal up left, up, diagonal up right
Vision control: LT button
Quick plays: dpad
Line change: RT button (hold) + B button/ X button
DEFENSE
Switch player: A button/ RT button
Manually switch player: RT button (hold) + right stick (flick)
Cancel switch player: RT button (hold) + LB button
Switch player last man back: RT button (hold) + right stick press down
Poke check: RB button
Body check: B button
Dive/Block: LB button + RB button
Stick lift: X button
Initiate/ Accept fight: Y button (double tap)
Boardplay (when near boards): Y button (hold)
Block pass: LB button (hold)
Quick plays: dpad
Line change: RT button (hold) + B button/ X button
FIGHTING
Grab: LT button (hold)
Fake grab: LT button
Overhand punch: right stick up
Uppercut: right stick down
Push: left stick up
Pull: left stick down
Block/Lean back: RT button (hold)
Dodge: RT button
NET BATTLES (BACK PLAYER)
Engage in Net Battle: Y button (hold)
Switch sides: Y button (hold) + left stick
Stick lift while in Net Battle: X button
Tie up player’s stick: X button (hold)
Shove: B button
Push opponent: left stick (hold)
NET BATTLES (FRONT PLAYER)
Engage in Net Battle: LT button + left stick (into player)
Shrug off: B button
Push opponent: left stick
Spin: LT button
GOALIE
Pull/Replace goalie: LT button + View button
Manual goalie toggle: LB button + A button
Move goalie: left stick
Precision modifier: LT button
Free skate: A button
Pass puck: RT button/ A button
Poke Check: right stick up
Change camera view: View button
Cover puck: Y button (hold)
Butterfly: RT button (hold)
Hug post: LB button + left stick left/right
Hug post (VH): LB button + left stick left/right + RT button
Dump puck: right stick up
Leave puck for teammate: LT button
Diving poke check: X button + left stick up
Stack pad: B button + left stick left/right
Spread V: X button + left stick down
Butterfly slides: right stick left/right
Diving save: X button + left stick left/right
Paddle down: right stick down (hold)
GOALIE ALTERNATE CONTROLS
Pull/Replace goalie: LT button + View button
Manual goalie toggle: LB button + A button
Move goalie: left stick
Precision modifier: LB button
Free skate: A button
Pass puck: RT button/ A button
Poke check: right stick up
Change camera view: View button
Cover puck: Y button (hold)
Butterfly: LT button (hold)
Hug post: RT button + left stick left/right
Hug post (VH): RT button + left stick left/right stick + LT button
Dump puck: right stick up
Leave puck for teammate: LT button
Diving poke check: X button + left stick up
Stack pad: B button + left stick left/right
Spread V: X button + left stick down
Butterfly slides: right stick left/right
Diving save: X button + left stick left/right
Paddle down: right stick down (hold)
SKILL STICK
This control scheme allows precision control for aiming, passing, shooting, saves, and more advanced moves. Players who know hockey and want a more true-to-life NHL challenge will excel with this setup.
OFFENSE
Skating/Shot & Pass Aim: left stick
Hustle: Left stick (press)
Glide: left stick (release)
Pass: RT button (hold for more strength)
Between the legs shot: LB button + right stick (press) + right stick up
Between the legs pass: LB button + right stick (press) + RT button
Between the legs saucer pass: LB button + right stick (press) + RB button
Cancel pass while holding: LB button
Saucer pass: RB button (hold for more strength)
Spin: LT button
Fake shot: right stick down (release)
Deke: right stick left/right
One-handed tuck: right stick left/right (hold) + LB button + RB button
One-touch dekes: left stick + LB button
LH one-handed deke-backhand: LB button + right stick diagonal right up, up, diagonal left up
RH one-handed deke-backhand: LB button + right stick diagonal left up, up diagonal right up
Leg kick: right stick (press)
Backhand toe drag: Right stick (press) + right stick down
Backhand toe drag flip: right stick (press) + right stick down + RB button
Boardplay: Y button (hold)
Dump puck: RB button + right stick up
Protect puck: A button
Chop puck: Right stick (press) button + right stick
Quick plays: dpad
Line change: B button/ X button
Strategies: B button/ X buttons + dpad
Vision control: LT button (hold)
Win Faceoff: right stick
PASSING
The Skill Stick control scheme gives you the ability to control the power of your passes. Press the RT button for an easy pass or hold the RT button to potentially send the puck farther across the ice. The longer you hold it, the more power behind the pass.
DEFENSE
Skate: left stick
Dive/Block: LB button + RB button
Stick lift: A button
Body check: right stick
Poke check: RB button
Hip check: Right stick (press) + LB button
Sweep stick: RB button (hold) + right stick
Chop puck: Right stick (press) + right stick
Quick plays: dpad
Line change: RT button (hold) + B button/ X button
Block pass: LB button
Tie up player’s stick: A button (hold)
Pass block + sweep stick: LB button + right stick left/right
Initiate/Accept fight (post whistle or during gameplay): Y button (double tap)
Boardplay: Y button (hold)
Manual switch player: RT button (hold) + right stick (flick)
Cancel switch player: RT button (hold) + LB button
Switch player last man back: RT button (hold) + right stick (press) button
Line change: RT button (hold) + B button/ X button
Strategies: right stick left/right or right stick up/down
Vision control: LT button (hold)
FIGHTING CONTROLS
Fighting controls for the Skill Stick control scheme are identical to those of the Hybrid controls. See the previous section for the full list of how to engage other players in fights.
NET BATTLES (BACK PLAYER)
Engage in New Battle: Y button (hold)
Switch sides: Y button (hold) + left stick
Stick lift while in Net Battle: A button
Tie up player’s stick: A button (hold)
Shove: right stick (flick)
Push opponent: left stick (hold)
NET BATTLES (FRONT PLAYER)
Engage in Net Battle: LT button + left stick (into player)
Shrug off: right stick (flick)
Push opponent: left stick
Spin: LT button
GOALIE
Move goalie: left stick
Precision modifier: LT button
Free skate: A button
Pass puck: RT button
Poke check: right stick up
Change camera view: View button
Cover puck: Y button (hold)
Butterfly: RT button (hold)
Hug post: LB button + left stick left/right
Hug post (VH): LB button + left stick left/right + RT button
Dump puck: right stick up
Leave puck for teammate: LT button
Diving poke check: X button + left stick up
Stack pad: B button + left stick left/right
Spread V: X button + left stick down
Butterfly slides: right stick left/right
Diving save: X button + left stick left/right
Paddle down: right stick down (hold)
Pull/ Replace goalie: LB button + View button
Manual goalie toggle: LB button + A button
GOALIE ALTERNATE CONTROLS
Pull/Replace goalie: LB button + View button
Manual goalie toggle: LB button + A button
Move goalie: left stick
Precision modifier: LB button
Free skate: Cross button
Pass puck: RT button
Poke check: right stick up
Change camera view: View button
Cover puck: Triangle button (hold)
Butterfly: LT button (hold)
Hug post: RT button + left stick left/right
Hug post (VH): RT button + left stick left/right + LT button
Dump puck: right stick up
Leave puck for teammate: LT button
Diving poke check: X button + left stick up
Stack pad: B button + left stick down
Spread V: X button + left stick down
Butterfly slides: right stick left/right
Diving save: X button + left stick left/right
Paddle down: right stick down (hold)
NHL 94 CONTROLS
This control scheme is a throwback to the controls in the original NHL 94. It’s a straightforward setup that uses buttons for most basic controls.
OFFENSE
Shoot: B button
Pass: A button
Move Player: left stick
Hustle: X button
Initiate/Accept fight: Y button (double tap)
Spin: LT button
Backhand toe drag: LB button+ X button
Backhand toe drag flip: LB button + X button + RB button
Between the legs shot: LB button + B button
Between the legs pass: LB button + A button
Between the legs deke: LB button + Y button
One-handed tuck: LB button + RB button
DEFENSE
Checking: B button
Change player: A button
Move player: left stick
Hustle: X button
Initiate/Accept fight: Y button (double tap)
NOTE: Fighting controls are the same as those for other control schemes. See the Hybrid controls list in this manual to review them.
GOALIE
Move: left stick
Precision modifier: LT button
Free skate: A button
Pass puck: RT button/ A button
Poke check: right stick up
Change camera view: View button
Cover puck: Y button (hold)
Butterfly: RT button (hold)
Hug post: LB button + left stick left/right
Hug post (VH): LB button + left stick left/right + RT button
Dump puck: right stick up
Leave puck for teammate: LT button
Diving poke check: X button + left stick up
Stack pad: B button + left stick left/right
Spread V: X button + left stick down
Butterfly slides: Right stick left/right
Diving save: X button + left stick left/right
Paddle down: right stick down (hold)
GOALIE ALTERNATE CONTROLS
Pull/Replace goalie: LT button + View button
Manual goalie toggle: LB button + A button
Move goalie: left stick
Precision modifier: LB button
Free skate: A button
Pass puck: RT button / A button
Poke check: right stick up
Change camera view: View button
Cover puck: Y button (hold)
Butterfly: LT button (hold)
Hug post: RT button + left stick left/right
Hug post (VH): RT button + left stick left/right + LT button
Dump puck: right stick up
Leave puck for teammate: LT button
Diving poke check: X button + left stick up
Stack pad: B button + left stick left/right
Spread V: X button + left stick down
Butterfly slides: right stick left/right
Diving save: X button + left stick left/right
Paddle down: right stick down (hold)
NEW TO NHL® 20
NEW TO THE WOLD OF CHEL (WOC)
Welcome back to the World of Chel. This year, WOC has added new modes and customization options, including four new outdoor rinks: The Peak, The Canal, The Farm, and The Park. We’ve also created hundreds of new gear items, such as caps, face masks, international apparel, and Iconic jerseys from some of your favorite players.
ONES ELIMINATOR
How far can you go? Try out the next evolution of the fan-favorite Ones Eliminator, a high-speed, 1v1v1 single elimination tournament of 81 users where only One emerges as champion. Earn Hockey Bag rewards and see if you can climb the daily and overall leaderboards—and if you lose, you can easily jump back into a new match to try again!
THREES ELIMINATOR
In Threes Eliminator, enter a fast-paced, 3v3 tournament made up of 8 teams. You can either compete as an individual or alongside your club members—and, for the first time Club teams can compete against drop-in teams! There are daily and overall leaderboards here as well, with Hockey bags and Club rewards earned through play.
CHEL CHALLENGES
Chel Challenges assign you objectives to complete across multiple World of Chel modes. You’ll earn rewards for each one you complete, as well as an ultimate prize for completing them all!
Through Chel Challenges, you can quickly navigate into the Dressing Room to try out different modes.
NEW TO FRANCHISE
STAFFING AND COACHES
This year we’re adding coaches to NHL and AHL Franchises. A good coach can increase team and player morale, so it’s your job to find the perfect candidate for your team. As the year goes on, you’ll need to improve your coach’s own morale, as well as their coaching skills with the XP you earn. Coaches will also help with hiring negotiations, assistant coaching decisions, and lineup and roster decisions.
CONVERSATIONS AND INTERVIEWS
Looking for more information about your potential hires and draft picks? Check out their interviews to learn more about them and their likely fit with your team! As the season goes on, you can also have interviews to learn more about your current players and coaches. Interviews can also have an effect on morale.
Conversations is a chance to boost morale for your players and coaches but be careful what your promise—fulfilled promises will come with rewards, but you’ll be punished for broken promises. You can also set challenges for your staff and players through these Conversations to fulfill throughout the season.
TRADE FINDER
The Trade Finder helps you quickly and efficiently find new offers (or multiple offers at once) to trade unneeded players and bring in new ones.
OTHER NEW FEATURES IN NHL® 20
ONES NOW
Play Ones using your favorite NHL stars offline with up to two of your friends at home. Don’t have any friends? We got you covered, play against unique AI to keep you on your toes. You can even unlock Alumni or new rinks as you play.
GAMEPLAY UPDATES
Shooting feels smoother than ever, with even more authentic animations and a new ability to shoot in stride. Goalies have greater control over rebounds and puck covering, and their positioning is more realistic. One-Timers have also been tweaked to feel more fluid.
HOCKEY ULTIMATE TEAM (HUT) UPDATES
HUT now features Squad Battles, a single-player mode where you compete against other players’ teams, or time-limited featured teams. Earn more Battle Points by playing on higher difficulty levels and earn better rewards at the end of each week.
HUT items have been given a visual refresh, complete with new card designs and sets, as well as live events throughout the year.
CLUB TEAMS AND MASCOTS
Clubs can compete against Drop-In teams in Threes Eliminators. Additionally, Clubs can now have their Club Mascot compete as a CPU player on their teams!
AUDIO AND PRESENTATION UPDATES
We’ve given NHL® 20 a completely updated look, and we’ve hired new announcers! There are also more accessibility options, such as menu narration and Speech to Text/ Text to Speech.
PLAYING A GAME
PAUSE MENU
Press the OPTIONS button during a game to freeze the action and open the Pause menu. You can see the current game stats on the right side of the screen, such as goals, shots, passing percentage, and power plays.
Resume Game
Get back onto the ice and continue your current game.
Settings
Customize settings for gameplay, audio, visuals, controls, and more. You can also choose to play as the other team, or toggle Goalie Mode ON/OFF depending on whether or not you want to play as the goalie
Quit
Leave the current game or select REMATCH to restart the game from the beginning. Either way, the current game will not save.
Game Stats
View the Box Score section to see detailed scoring and penalty information for the current game, as well as stats for both teams’ players. With the Action tacker, watch replays of the on-ice action by selecting the event you want to witness. Choose the type of action-such as goals—and the period to get started. You can also press the left stick to filter the choices by team and/or player.
Manage Teams
Manage your team by editing lines and setting strategies as the game progresses.
Coach Feedback
Check on your Offense, Defense, Team Play, and Overall Performance ratings to see where your game needs improvement. In addition, your virtual Coach will also give specific suggestions concerning your behavior on the ice.
THE WORLD OF CHEL
The World of Chel is a collection of all the online progression-based modes in NHL® 20, housing Ones and Threes Eliminators, Pro-Am, and EA SPORTS Hockey League. The XP and gear you attain can be used in various World of Chel modes.
EA SPORTS HOCKEY LEAGUE
Join a drop-in game for a quick EA SPORTS Hockey League experience. Select your favorite position, and our matchmaking system will find you the best available game. Develop chemistry with your teammates to eventually join or create a club as a group—this way, you can easily play with these friends on a regular basis. You can also unlock club-specific items via Hockey bags for your entire club to use.
Create a character to get started. Customization option will be limited at first, but you’ll soon earn more as you progress. You can use your custom character across a variety of World of Chel modes.
Hone your skills, play against other clubs, and work your way up the division ladder in Online Seasons. Unlock and equip Traits to further enhance your player’s Shooting, Senses, Puck Skills, and more. Two Traits can be assigned at a time, as well as one Specialty, which give your player situation-specific advantages on the ice.
Not in a Club, or are your Club members not online? Play in 3v3 or 6v6 Drop-Ins for an authentic EASHL experience!
NOTE: Friends can participate in club games without joining the club.
PRO-AM
Each Pro-AM campaign features multiple 3v3 matches against CPU teams in which your World of Chel custom player competes against theme-based teams made up of past and present NHL starts. Pro-Am is the place to practice and improve your skills competing in an online game.
THREES ELIMINATOR
Compete in fast and fun, arcade-inspired, elimination-style tournaments of single players or clubs in 3v3 matches. Eight teams enter, but only one will be champion!
ONES ELMINATOR
Take your Ones skills to the test. Ones Eliminators pit you against 81 users, whittling each of you down until only three remain to compete for tournament champion.
GAME MODES
Whether you want to play a quick game, challenge your Friends, or start a hockey career, you can find all of NHL® 20’s game modes in the main menu.
SAVING YOUR GAME
Game information for NHL® 20 is automatically saved to your PlayStation 4 system. In Be a Pro and Franchise modes you may save new careers based on the one you’re currently playing. Your progress in these career modes will be saved automatically at different checkpoints and upon exiting the mode.
PLAY NOW
Hit the ice for an offline match, playing solo or locally with Friends. Choose the home and away teams, select your jerseys, and get ready to dominate on the ice as the team of your choice!
Before you begin, take the time to adjust your lines, strategies, and game settings. Swap players and choose your starting lineup for both offense and defense. You have control over everything, from your defensive coverage to your forward line actions, so get your gameplans ready!
PLAYER SKILLS AND STRATEGY
Keep in mind that some strategies are built for certain types of hockey players. For instance, Crash the Net for your forward line is best if your players possess a lot of physical strength. Check your lineups to see who’s taking the ice and choose strategies that put their unique skill sets to good use!
ONLINE VERSUS
Challenge other NHL® 20 players to games online. You can play Competitive or Casual matches, compete alongside and against Friends online or on the couch, or play cooperatively against the CPU. This is the place to put your skills to the test!
ONLINE AND OFFLINE SHOOTOUT MODES
A goalie and a shooter trade off defending and taking penalty shots. In a series of five rounds, users can practice this critical moment from both sides.
PLAYOFF MODE
Start a playoff and see which real-world team can make it to the top. First, choose your playoff settings, including the number of participating teams, the length of the series (such as Best of 7), and the difficulty. Next, choose teams to fill out the tournament bracket.
When the tournament begins, you can choose to play directly, let the CPU take over, or simulate games.
HOCKEY ULTIMATE TEAM (HUT)
In HUT, you will create and manage your dream team to take onto the virtual ice of HUT Competitive Seasons, Online Seasons, and HUT Champions. If you prefer solo play, try Squad Battles, HUT Challenges, or compete against the current Team of the Week—great ways to brush up on your skills and make sure you’re ready to compete online or against your Friends. See if you have what it takes to win!
As you progress through HUT, you’ll earn Coins to acquire new players and packs. And as you get new players for your roster, be sure to choose according to their respective strengths: NHL® 20 utilizes HUT Synergy, which grants stat boosts to players who complement each other. Make sure your players are not only stars on the ice, but also have the right Synergy to successfully work together.
You can also challenge you Friends to online matches through Play with Friends. Battle it out on the ice to see who has created the best Ultimate Team!
SQUAD BATTLES
In this new mode, players compete against other players’ teams, or time-limited featured teams. The higher you are on the leaderboards and the harder the difficulty, the better rewards you’ll earn!
ONLINE SEASONS
Compete in time-limited seasons in games matched to your rank and earn HUT rewards. Play well and win entry into the higher levels of competitive seasons, where you can earn even better prizes.
NHL THREES
In NHL® 20 Threes, make your way across North America and compete in the Western and Eastern Conference circuits to unlock new players, arenas, logos, and jerseys. The Three Circuit can be played online and via local multiplayer, compete against Friends, or team up and take the Threes Circuits by storm.
ONES NOW
NHL® 20 Ones is a fast, back-to-basics mode that pits three players against each other in small, outdoor locations. Ones is hockey at its purest: in this free-for-all, no-rules gauntlet, each opponent must demonstrate their full range of offensive and defensive skills. Skate hard, aim well, and protect your goal!
FRANCHISE MODE
Lead your team to Stanley Cup glory through good management and business sense behind the scenes.
Allow room in your budget for scouting prospects and rival teams, adding a whole new dimension to the GM experience. For a realistic challenge, enable Fog of War to restrict your view of the competition until you scout them directly.
Being a GM in NHL® 20 is not only about managing your team, but also making crucial decisions regarding player personnel, scouting, ticket prices, operations budgets, arena upgrades, and relocation.
As a GM, you will need to manage many aspects of your team’s franchise. Hire a coaching staff that improves your team’s chemistry and player morale. Use the scouting system to find perfect players for your team—and make sure you’ve got the right scouts for them. You can also use Interviews and conversations to learn more about your players and staff or improve your team’s morale (if you can keep your promises!) You’ll even need to balance your stadium’s budget, food, and cleanliness. All the tools to better team and create a successful franchise are in your hands.
DRAFT CHAMPIONS
Draft Champions has you drafting a team comprised of today’s NHL stars and yesterday’s Icons. First, you will select one of four players offered in each round. From there, take your team to the ice to compete in Solo or Head-to-Head games. The more you win, the greater the rewards.
BE A PRO CAREER
Truly experience NHL® 20 as your own custom player. Earn Traits Points and Specialty Points during your Be a Pro Career to upgrade your Pro’s skills. Navigate the Traits skill tree to enhance your XP within specific ratings, while the Specialties tree offers situational boosts during games.
Prove your worth in games, improve based on Coach Feedback, and get drafted to start your career. Your performance will shape your legacy.
SEASON MODE
Play in one of 11 different leagues for a full season. Dominate the season standings and lead your favorite team to championship glory.
PRACTICE MODE
Whatever part of your game needs improvement, NHL® 20 has you covered: Practice as a full team, free skate against a goalie, or play as a goalie yourself to fine tune your defenses. For a full review of the basics, try out each tutorial in the Training Camp.
LIMITED 90 DAY WARRANTY
NOTE: Warranty does not apply to digital download products.
ELECTRONIC ARTS LIMITED WARRANTY
Electronic Arts warrants to the original purchaser of this product that the recording medium on which the software program(s) are recorded (the “Recording Medium”) is free from defects in materials and workmanship for a period of 90 days from the date of purchase. If the Recording Medium is found to be defective within 90 days from the date of purchase, Electronic Arts agrees to replace the Recording Medium free of charge upon receipt of the Recording Medium at its service center, postage paid, with proof of purchase. This warranty is limited to the Recording Medium containing the software program that was originally provided by Electronic Arts. This warranty shall not be applicable and shall be void if, in the judgement of Electronic Arts, the defect has arisen through abuse, mistreatment or neglect.
This limited warranty is in lieu of all other warranties, whether oral or written, express or implied, including any warranty of merchantability or fitness for a particular purpose, and no other representation of any nature shall be binding on or obligate Electronic Arts. If any such warranties are incapable of exclusion, then such warranties applicable to this product, including implied warranties of merchantability and fitness for a particular purpose, are limited to the 90-day period described above. In no event will Electronic Arts be liable for any special, incidental, or consequential damages resulting from possession, use or malfunction of this Electronic Arts product, including damage to property, and to the extent permitted by law, damages for personal injury, even if Electronic Arts has been advised of the possibility of such damages. Some states do not allow limitation as to how long an implied warranty lasts and/or exclusions or limitation of incidental or consequential damages so the above limitations and/or exclusion of liability may not apply to you. In such jurisdictions, the Electronic Art’s liability shall be limited to the fullest extent permitted by law. This warranty gives you specific rights. You may also have other rights that vary from state to state.
RETURNS WITHIN THE 90- DAY WARRANTY PERIOD
Please return the product along with (1) a copy of the original sales receipt showing the date of purchase, (2) a brief description of the difficulty you are experiencing, and (3) your name, address, and phone number to the address below and Electronic Arts will mail a replacement Recording Medium to you. If the product was damaged through misuse or accident, this 90-day warranty is rendered void and you will need to follow the instructions for returns after the 90-day warranty period. We strongly recommend that you send your products using a traceable delivery method. Electronic Arts is not responsible for products not in its possession.
EA WARRANTY INFORMATION
If the defect in the Recording Medium resulted from abuse, mistreatment, or neglect, or if the Recording Medium is found to be defective after 90 days from the date of purchase, choose one of the following options to receive our replacement instructions:
Online Warranty Information: http://warrantyinfo.ea.com
EA Warranty Mailing Address:
Electronic Arts Customer Warranty, 7700 W Parmer Lane, Building C, Austin, TX 78729-8101
NOTICE
Electronic Arts reserves the right to make improvements in the product described in this manual at any time and without notice.
NEED HELP?
The EA Worldwide Customer Experience team is here to ensure you get the most out of your game-anytime, anywhere.
Online Support & Contact Info
For FAQs, help articles, and to contract us, please visit help.ea.com.
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Accessibility Resources
NHL 20 Text Game Manual for Xbox One
Plain-text manual for easy text-to-speech