Playtesting FAQ
How do I become a Playtester?
Join the program. Be sure to “Update your profile” to help us match you with future Playtests!
What should I expect after signing up?
Once you become a Playtester and update your profile, you will receive application emails for Playtests that you are eligible to participate in. These emails will include a survey to give us additional information about yourself and your gaming habits. If you fit the profile we need, you will receive an email with further instructions!
What type of people are we looking for?
We are on the lookout for players of all abilities, genders, experiences, and backgrounds! You don’t need to be an expert, or even a regular gamer - we want feedback from everyone!
I don’t live near any of the 6 Player Experience Labs
Can I still participate?
No need to worry! We offer at-home Playtests, which you can participate in from the comfort of your own home!
How can I maximize my chances of getting into a Playtest?
Increase your chances by signing up for as many Playtest dates as you are available for. Always be honest with your answers, and keep an eye on your inbox!
How often can I sign up for Playtest sessions?
You can sign up for as many or as few as you like! There are no obligations.
When will I be contacted after I sign up for a session?
Invitations are usually sent within a week of the application form being sent out.
Can I update my Playtester Profile?
Yes! It’s a great idea to keep your profile up-to-date. Update your Playtester Profile at any time by clicking on this “link”.
What if I want to cancel my Playtest session?
If you are selected for a Playtest but can no longer attend, simply reply to the selection email or email us at playtesting@ea.com with the date and time of your Playtest.
Can I refer a friend or family member?
Of course! If you know anyone who might be interested in participating in Electronic Arts Playtesting, get them to check us out here.
Is Electronic Arts Playtesting a job?
No. Playtest sessions are not considered employment. This is a voluntary program. For all things careers, head on over to https://www.ea.com/careers.
I don't want to receive any emails from Playtesting
How do I opt-out?
Just select "Unsubscribe" at the bottom of the email newsletter.
How do I delete my Electronic Arts Playtesting account?
If you no longer wish to have a Playtesting account, please contact us at playtesting@ea.com. Note: this will not impact your EA account.
Where EA Playtesting Emails Come From
At Electronic Arts (EA), we take player security seriously. If you're invited to EA Playtesting, it's important to identify official EA emails and avoid scams.
EA Playtesting emails will only come from these official EA domains:
- @e.ea.com
- @ea.com
If you receive an email that does not come from one of these domains, it is not from EA and should be treated cautiously.
How to Spot a Legitimate EA Playtesting Email
To verify an EA Playtesting email:
- Check the sender’s email address – It should match one of the official EA domains listed above.
- Look for red flags – EA will never ask for your password, payment details, or other sensitive personal information via email.
- Verify through official EA channels – If an email claims to be from EA but seems suspicious, log in to your EA account or visit ea.com/playtesting/faq to confirm its legitimacy.
Find Out More
For more information on how to recognize phishing attempts and keep your EA account secure, visit EA Help.